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Personal Information Handling Policy

clicker3d.com adheres to the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. and the Personal Information Protection Act to safeguard the personal information and rights of our members and to handle any grievances related to personal information efficiently.

1. Collection and Purpose of Personal Information

clicker3d.com collects and processes minimal personal information through our website and software for the following purposes, and does not use it for any other reasons:
▶ Customer Registration and Service Provision: Verification of sign-up intent, identification and authentication for service provision, membership maintenance and management, payment processing for supplied services.
Required Information: Email address
Additional Possible Information: Name, message board nickname, password
▶ Refund Requests: The following minimum personal information is collected for refund requests.
Required Information: Email address
Additional Possible Information: Name, phone number, refund bank account number, bank name, account holder's name, other information
▶ Automatically Collected Information During Service Use and Business Processing:
IP address, cookies, service usage records, records of misuse, device information, license verification records

2. Use and Retention Period of Personal Information

Personal information is retained and used for the period consented to by the member or as mandated by law.
▶ Customer Registration and Management: Until the end of the service contract or membership termination, however, if there remains any creditor-debtor relationship, until the settlement of such relationship.
▶ Act on Consumer Protection in Electronic Commerce, etc.:
Records on contracts and withdrawals, payment and supply of goods in electronic commerce: 5 years
Records on consumer complaints or dispute resolution: 3 years
▶ Electronic Financial Transactions Act:
Records related to electronic financial transactions: 5 years

3. Procedures and Methods for Destruction of Personal Information

Personal information is retained and used for the period consented to by the member or as mandated by law.
▶ Destruction Procedure: Personal information stored for service provision to members will be immediately deleted upon membership cancellation or loss of membership eligibility, and will be processed to be unrecoverable or unusable for any reason. However, if there is a need to preserve the information as dictated by relevant laws, the information will be stored separately in a technical manner.
▶ Destruction Method: Personal information stored in electronic file format will be deleted using technical methods that make the records unrecoverable.

4. Security Measures for Personal Information

Personal information is retained and used for the period consented to by the member or as mandated by law.
▶ All communications with our servers are encrypted.
▶ Member passwords are stored in encrypted form, known only to the member and can be reset via a link provided through the member's email.
▶ Clicker3D applies Google-Authenticator or Authy app-based TOTP (Time-based One-Time Password) 2FA, optionally chosen by members during website access, and provides instructions via a link.
▶ Email verification is used to confirm the actual ownership of the email address provided at registration.
▶ The system is managed through a security management system, and unauthorized access by anyone other than the information manager is prohibited.
▶ Regular system audits detect and mitigate any signs of hacking or computer viruses to prevent information leakage or damage.

5. Provision of Personal Information

Clicker3D uses users' personal information within the scope disclosed in the collection and use of personal information and does not provide it to third parties, except in the following cases:
▶ With the user's prior consent
▶ Under the provisions of the law or for investigative purposes following legally prescribed procedures and methods requested by investigative agencies

6. Installation, Operation, and Rejection of Automatic Personal Information Collection Devices

Clicker3D uses cookies to provide more appropriate and useful services. Cookies are text files that are automatically transferred to a member's computer when accessing the company's website. These cookies are fundamentally inaccessible by third-party JavaScript and are automatically deleted when a member logs out and closes the browser. Members can choose whether to use cookies.
▶ Communication Functions: The "Software" developed by Clicker3D includes software that communicates over the Internet as part of its normal operation. Communication functions are used for license checks, genuine user authentication and registration, and license management, and include auxiliary programs for updates. Files that are patched or downloaded are transmitted using encryption technologies and temporary links to prevent man-in-the-middle attacks, and internal verification by digital signature ensures the sender is Clicker3D. By installing the program provided by Clicker3D, users agree to use these communication functions.
▶ Cookie Settings Rejection: You can choose to accept all cookies, to be notified each time a cookie is saved, or to reject all cookies by selecting the options in your web browser. Please note that rejecting cookies may restrict access to certain services necessary for logging in and purchasing products, and this responsibility lies solely with you.

7. Rights of Users and Legal Guardians and Their Exercise

clicker3d.com does not collect personal details related to birthdays as the software sold is free of illegal elements and can be used by children under 14 years of age. However, online registration for children under 14 requires consent from a legal guardian, and membership can only be obtained through telephone or written consent from a legal guardian.
 In cases where a payment is made without the consent of a legal guardian by a minor, and a refund or cancellation request is made due to unauthorized registration or card fraud, Clicker3D may request additional information to verify the requester's identity and will not consider unilateral requests without due consideration.
▶ App Payment Safety Center: Refund Criteria and Procedures by Type
https://www.appsafer.or.kr/refund/refundInfoList

8. Handling Complaints Related to Personal Information

Personal Information Protection Officer:
 Title: Personal Information Manager
 Name: Gyuho Yi
▶ Email: he*************@***il.com
You can report all complaints related to personal information protection arising from the use of Clicker3D's services to the above contact. We will respond promptly and adequately to your reports and inquiries.

9. Remedies for Rights Infringements

 Personal Information Infringement Report Center (Operated by Korea Internet & Security Agency):
Responsibilities: Reporting of personal information infringement, application for consultation
Website: privacy.kisa.or.kr
Phone: 118 (without area code)
Address: Korea Internet & Security Agency, 9 Jinheung-gil, Naju-si, Jeollanam-do
Personal Information Dispute Mediation Committee:
Responsibilities: Application for personal information dispute mediation, group dispute mediation (civil resolution)
Website: www.kopico.go.kr
Phone: 1833-6972
Address: 12th floor, Government Complex-Seoul, 209 Sejong-daero, Jongno-gu, Seoul
 Supreme Prosecutors' Office, Cyber Investigation Department:
Phone: 1301 (without area code), pr*****@****go.kr (www.spo.go.kr)
 National Police Agency, Cyber Investigation Bureau:
Phone: 182 (without area code) (https://ecrm.police.go.kr)

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